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Delivery & Returns Policy

Thank you for shopping at LKING. We are committed to providing you with a seamless and satisfying shopping experience. This Delivery & Returns Policy outlines our guidelines regarding the delivery of products and our returns process. By making a purchase on our website, you agree to the terms and conditions described below.

Delivery

Order Processing: We strive to process and ship orders as quickly as possible. Once your order is placed, please allow [X] business days for processing before it is shipped. During peak seasons or promotional periods, processing times may be longer.

Shipping Methods: We offer various shipping options to cater to your needs. The available shipping methods will be displayed during the checkout process. Please note that delivery times may vary depending on the destination and shipping method selected.

Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process. Any applicable taxes or customs duties are the responsibility of the recipient and may be charged upon delivery.

Order Tracking: Once your order is shipped, we will provide you with a tracking number via email or through your account dashboard. You can use this tracking number to monitor the progress of your shipment.

Returns

Eligibility: We accept returns within [X] days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact. Some products, such as intimate apparel or personalized items, may not be eligible for return due to hygiene or customization reasons. Please review the product description or contact our customer support for clarification.

Return Process: To initiate a return, please contact our customer support team with your order details and reason for return. We will provide you with instructions on how to proceed. Please ensure that the item is securely packaged to prevent damage during transit.

Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and obtaining a shipping receipt as proof of return.

Refunds: Once your return is received and inspected, we will process your refund within [X] business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please follow the returns process outlined above and place a new order for the desired item.

Please note that the above policy is a general template and may need to be customized to align with your specific business practices and legal requirements. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.